Partner with Sakura
Short-Stay Property
Management in Melbourne CBD
You own the apartment. We coordinate the stays. Work with a local team that operates apartments at 200 and 220 Spencer Street and manages properties on behalf of owners.
Discuss Your Property →Operators as well as managers
We know the work
behind every stay.
Guest questions, arrival arrangements, cleaning and pricing all need attention. Our owner management service brings these day-to-day tasks together, with a local reception at Shop 5, 200 Spencer Street.
Hands-on apartment operations
We run our own short-stay apartments as well as managing apartments for owners. That day-to-day experience shapes how we look after each stay.
A local point of contact
Our reception at Shop 5 supports guest check-in for our Spencer Street apartments. Arrangements for other properties are agreed during setup.
A clear working relationship
Agree the services, charges, reporting and responsibilities for your property before management starts.
What we take care of
From your listing
to the next check-in.
Listing setup
Prepare the apartment description, room information and listing presentation using accurate property details and photographs.
Pricing & bookings
Manage pricing and booking availability within the channels and arrangements agreed for your apartment.
Guest communication
Coordinate enquiries, booking messages and arrival information so guests know what to expect.
Check-in & key collection
Organise the agreed arrival process. Our Spencer Street guests check in and collect keys at Shop 5 first.
Cleaning coordination
Coordinate cleaning between stays and communicate property issues that need attention, within the agreed service scope.
Owner statements
Provide monthly owner statements so you can review the income and charges recorded for your apartment.
Working together
A clear path
from enquiry to hosting.
We begin with your apartment and your goals. The proposed arrangement should explain what is included, who handles each task and how costs are treated.
Tell us about your property
Share the address, bedroom count, furnishing status and when the apartment may be available.
Review the proposal
Discuss suitability, property preparation, the service scope, fees and owner responsibilities.
Prepare for guests
Once agreed, coordinate listing information, access, the booking calendar and cleaning arrangements.
Manage & review
Coordinate stays and review statements, property needs and the ongoing arrangement.
Property suitability
Is your apartment
a good fit?
Our current operations are centred on Spencer Street and Melbourne CBD. Each property is reviewed individually.
- Location and access for guests
- Apartment condition, furniture and essential equipment
- Existing bookings or letting arrangements
- Building access requirements and property rules
Already furnished or still getting ready? Tell us your current situation so we can discuss the next steps.
Clear costs and expectations
Look at the
whole picture.
When discussing potential rental income, we also need to consider the costs of operating the apartment.
- Management and booking-channel charges
- Cleaning, linen and guest supplies
- Utilities, repairs and maintenance
- Property setup and any agreed additional services
The proposal should identify which costs apply, who pays them and how they are reported. Any income estimate depends on the property and the booking assumptions used.
Questions from owners
Before we work together.
Do you only manage apartments at 200 and 220 Spencer Street?
These buildings are the centre of our current apartment operations. If your property is elsewhere in Melbourne CBD, send us its address so we can discuss whether we can support it.
What are the management fees?
We discuss the apartment and required services before providing a proposal. The agreement should set out the management fee, booking-channel costs, cleaning charges and any other costs that apply.
Can I use my apartment myself?
Tell us about any dates you would like to reserve for personal use. Availability and notice arrangements need to be agreed around existing bookings and the management agreement.
Do you guarantee rental income?
Rental income depends on bookings, rates, availability and costs. Any forecast is an estimate. Specific commercial terms are set out in the written agreement.
What should I send with my enquiry?
Start with the property address, bedroom count, furnishing status and current use. If available, include photographs and your preferred start date when you email us.
Your property. A local partner.
Let’s talk about
your apartment.
Tell us what you own and what you would like help with. We will discuss whether Sakura’s short-stay management service suits your property.
Sakura Apartment
Australian Service Apartment Pty Ltd
Shop 5, 200 Spencer Street
Melbourne VIC 3000